I was asked to think along with a Dutch furniture company, Meubelfabriek De Linde. The initial idea aimed at new images for social media and a redesign of the website.
First things first
As the CEO of the company noticed, the world is changing – even the world of furniture production. The company is getting increasingly involved in producing custom made furniture for designers & labels, therefore producing a wider variety of products and serving more diverse customers. This changes the market it has traditionally been working with.
Dusting off the value proposition
What value are we adding for the customer? What differentiates you of competitors and why do your customers need to understand that? Simple questions to ask, though hard to answer in reality.
We renewed the whole vision on the furniture company by going through the developments of the past years and understood why market demand is changing.
- In house produced furniture traditionally is sold via the retail channels that know the brand – as the customer group is shifting buying behavior, the factory needs to update its identity to follow those customers (and rethink the use of its existing retail channels)
- High end designers have discovered the advantages of a can-do furniture proposition, and are increasingly calling in to discuss custom made designs, and cooperation in producing one off orders with a reliable partner
- Design & production labels are looking for a flexible partner in production, which can think along in the design phase and is willing to challenge the customer in his choices. The industry experience provides valuable knowledge when it comes to material choices, production methods and quality norms
A new chapter – Servicing labels & designers
With the above, a new chapter has begun for the furniture production company. Not only has it understood how the former brand positioning affects the existing customers, it has also discovered what values can still be benefited from in other market segments.
Tom van der Linden, CEO:
“Hugo manages to put the existing business in higher perspective of the market and provides clear choices for the future of my company. Together we go forward and develop my business step by step.”
Next steps
After finishing the revision of the company markets and strengths, the following items were put on the to-do list.
- Apply the revised company values and update those in social media and digital presence like the website, Instagram, Facebook and LinkedIn
- Breathe the renewed proposition of the existing, in-house produced furniture catalog. Hereby addressing the proper customers with marketing efforts tailored for only them, using the existing retail channels accompanied by digital presence on social media platforms
- Upgrade the value proposition for designers & labels to a service concept. Making furniture on demand requires an advanced understanding of the needs of the designers’ world. The in-house knowledge of the furniture production complements the needs of outsourcing parties during design & production phase
Website impression – redesign of company presentation
A brief impression of the new website.
Design your imagination 